Revolutionize Call Center and Customer Support Operations with QV Copilot

Deliver personalized, accurate, and efficient customer interactions with QVAI Copilot. Our AI-powered assistant
empowers call center agents to resolve queries faster,
reduce handling times, and boost customer satisfaction.

A male and female working in a call center

Key Use Cases

Real-Time Agent Assistance

Provide agents with contextual guidance, suggested responses and troubleshooting tips during live calls.

A man and women working in an office setting with a computer and headset

Sentiment Analysis

Track customer emotions in real-time to improve resolution strategies and enhance customer satisfaction.

Two people listening to a call in a group setting

Streamlined Onboarding

Reduce agent training time with AI-driven insights and suggested actions during calls.

Two people sitting behind a row of computers with a larger monitor showcasing the customer service dashboard

Proactive Upselling Opportunities

Identify and present cross-sell or upsell suggestions during positive customer interactions.

Multiple people working behind computers and wearing headsets

Compliance Automation

Ensure regulatory compliance with features like call logging, transcription, and automated redaction for sensitive data.

A team working at their computers in an office setting

Why Choose QVAI Copilot for Regulated Enterprises?

Faster Resolutions

Cut average call handling time by up to 20% with AI-assisted workflows.

Increased Agent Productivity

Boost team efficiency with automated follow-ups, notes, and action items.

Enhanced Customer Insights

Leverage advanced analytics to improve customer experience and retention.

Scalable for Any Operation

Whether you're a small business or a global enterprise, QVAI Copilot adapts to your needs.